This brilliant piece is not just about hospitality.Its also about the possibilities that could lie in store for any of us, provided we rid ourselves of the tyranny, and the prison, of our logical,intellectual mind and embrace the Totality of the Consciousness that we actually are.
        Our Spirit, the Totality of who we are, remains unexplored and untapped. Indeed, the "Rationalists" have dismissed it as bumkum, mere "faith" and they erroneously give to "Science" a very narrow field of operation. Science is wide enough to embrace the whole of Life, not only that revealed by the intellectual mind, as embodied in the Newtonian-Cartesian-Einsteinian paradigm. In this sense Science, if properly understood, is co-terminus with Spirit itself, the Totality of Consciousness, that creates this Cosmos.We don't need any Crusaders for Science.Its methodology is so firm that it can save itself.
                      Therefore,when the workings of the Spirit are now beginning to be understood,even a faint ray thereof,the time may just be ripe to free ourselves of our intellectual prisons and create a better Science. Indeed a miraculous life,not only for ourselves, but for the whole of humankind.And, thereby, breathe the air of freedom and exhilaration from the present travails that the humankind is stuck up with.
                     Those who Ask shall,undoubtedly, Receive from the same Source that creates everything.We are All worthy of such miracles.The point,however,is to Create these as our life's realities.

Best regards,

--- Forwarded by Krishan Kalra


> Got to read this short bit sent by my friend and thought it apt to
> share with all – most of us would like to believe that we are a part
> of the Service Industry and that Customer is King and so on . . . if
> there was a good story to tell to emphasize on Customer Service, this
> might be it.

> One stormy night many years ago, an elderly man and his wife entered
> the lobby of a small hotel in Philadelphia. Trying to get out of the
> rain, the couple approached the front desk hoping to get some shelter
> for the night.

> "Could you possibly give us a room here?" the husband asked. The
> clerk, a friendly man with a winning smile, looked at the couple and
> explained that there were three conventions in town.

> "All of our rooms are taken," the clerk said. "But I can't send a nice
> couple like you out into the rain at one o'clock in the morning. Would
> you perhaps be willing to sleep in my room? It's not exactly a suite,
> but it will be good enough to make you folks comfortable for the
> night."

> When the couple declined, the young man pressed on. "Don't worry about
> me - I'll be just fine here in the office," the clerk told them. So
> the couple agreed.

> As he paid his bill the next morning, the elderly man said to the
> clerk, "You are the kind of manager who should be the boss of the best
> hotel in the United States. Maybe someday I'll build one for you."

> The clerk looked at them and smiled. The three of them had a good laugh.

> As they drove away, the elderly couple agreed that the helpful clerk
> was indeed exceptional, as finding people who are both friendly and
> helpful isn't easy.

> Two years passed. The clerk had almost forgotten the incident when he
> received a letter from the old man. It recalled that stormy night and
> enclosed a round-trip ticket to New York, asking him to pay them a
> visit.

> The old man met him in New York, and led him to the corner of Fifth
> Avenue and 34th Street. He then pointed to a great new building there,
> a palace of reddish stone, with turrets and watchtowers thrusting up
> to the sky.

> "That," said the older man, "is the hotel I have just built for you to manage."

> "You must be joking," the young man said.

> "I can assure you I am not," said the older man, a sly smile playing
> around his mouth.

> ............. The older man's name was William Waldorf Astor, and the
> magnificent structure was the original Waldorf-Astoria Hotel.

> ...............The young clerk who became its first manager was George
> C. Boldt.

> This young clerk never foresaw the turn of events that would lead him
> to become the manager of one of the world's most glamorous hotels.
> This is a True Occurrence!

> Remember Always -- "We are not to turn our backs on those who are in
> need, for we might be entertaining angels".

> And ....... Life is more accurately measured by the lives you touch
> than the things you acquire.. !